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Circulation Information
En Español
Loan Periods | Limitations | Renewals | Late Fees and Charges | Replacement Costs Reserving Materials | Email Notification | Overdue Notices |
General Policies | Lost Cards
NEW Express Checkout
Library cards must be presented to check out or renew materials.
New Express Checkout
Skip the lines and try the new Express Checkout machine at Cook Park Library! Similar to the self-checkout registers you see at the grocery store, Express Checkout is easy to use and provides extra convenience and privacy. Read the press release.
Want to get involved? We're looking for volunteers to help teach people how to use this new service.
Obtaining a Library Card
Learn how to obtain a library card.
Loan Periods
3 weeks
Books, CDs, CD-ROMs, audiobooks, cassettes and kits
1 week
Videos
DVDs
Magazines
AV Holiday materials (in season)
School assignment books (if circulated)
8 weeks
Art prints
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Limitations
You may check out as many items as you are willing to be responsible for, but there are limits on the following materials:
40 videos, CD-ROMs, and audio CDs
10 DVDs
10 Magazines
5 Pamphlets
3 Art prints
2 New Arrivals (video or DVD)
Renewals
Renewals on most items are available for two additional loan periods if no reserve is pending. Browsing Best Sellers, New Arrivals, and Art Prints may not be renewed. Renewals may be done in person, online, or by calling 847-362-0438. You must have your library card and item barcodes when you call.
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Late Fees and Charges
| Format |
Fine per day |
Maximum fine |
| Juvenile books and magazines |
$.10 |
$5 |
| Adult books, magazines, CD-ROMs |
$.10 |
$5 |
| DVDs |
$1 |
$10 |
| Videos |
$.10 |
$5 |
| All audio materials |
$.10 |
$5 |
| Art prints |
$.10 |
$5 |
Replacement Costs
Replacement of lost or damaged materials will be at list price plus a processing fee of $5.
Reserving Materials
You may place a hold on any circulating item owned by the library with the exception of Browsing Best Sellers and New Arrival DVDs. Use the library’s online catalog, either in the library or from a home computer, to place materials on hold.
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Email Notification
You have the option of receiving email messages instead of phone calls or paper notices when...
- a hold is available for pick up (in place of a phone call or mailed notice).
- an item is due in two days, as a reminder.
- an item is 15 days overdue (in place of a paper notice). For DVDs, an email is sent at 3 days overdue.
- your library card will soon expire.
To register, bring your library card to a Library location and fill out an email notification registration form.
Email notices returned to the Library as undeliverable for any reason will result in removal of your email address and suspension of your account, temporarily barring you from checking items out, renewing items, or placing holds. We will resume notifying you by phone and through the U.S. mail. Keep your email address up-to-date by informing our Circulation Department (847-362-2330) of any changes.
Failure to receive a reminder or notice of any kind does not waive your responsibility for the timely return of materials or any fines incurred. Learn more about email notification.
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Overdue Notices
Overdue notices for DVDs will be sent out when items are 3 days overdue and notices for all other materials will be sent at 15 days overdue. Notices are sent as courtesy only, and do not include amount of fines. Statements will be mailed at 29 days overdue, and card privileges will be suspended at this time. Letters will be sent at 45 days for items not returned. Accounts are sent to a collection agency when they are 60 days overdue, and an additional $10 processing fee will be added.
The Library circulates close to 1.3 million items annually. As a result, there are rare occasions when errors are made in regard to patron accounts. If you believe an error has occurred, please double-check your home and vehicle to make sure the item has not been misplaced.
Please bear in mind that there may be some delay before returned items are reflected in your online account. Items are not checked in while the Library is closed, and items returned at the end of the day or after hours are checked in when the library opens the next day. Additionally, there may a delay if your items were returned to a remote dropbox.
If you believe an error has been made on your account, please call the Circulation Desk at 847-362-0438, and a staff member will assist you.
General Policies
- Cook Memorial Library conforms to the Library Records Confidentiality Act (75 ILCS 70/1 et seq.). See the Patron Records policy for more information.
- Materials not available from our collection may be obtained through Interlibrary Loan Services (ILL).
- All materials may be returned to any of our locations or, with the exception of art prints, to the outside or remote book return drop boxes.
- All materials, with the exception of art prints, may be returned to the Bookmobile or any public library within the North Suburban Library System.
- Your Cook Memorial Library card will be honored at all North Suburban Library System libraries according to their circulation rules.
- The library is not responsible for any damage done to your equipment when using library materials
- You will be held responsible for library materials returned damaged.
Lost Cards
If you lose your library card, please remember to report it missing or you will be held responsible for any materials checked out on your card.
Related Policies
Patron Records
Use of the Library
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